Privacy Policy

1. Overview

WIN WIN GLOBAL MARKET SDN. BHD. values the privacy of customers who visit winwinglobalmarket.online, contact us, or place orders through our website. It explains what information may be collected, why it is used, and how it is protected.

2. Information We Collect

We may collect your name, email address, phone number, billing and delivery address, order details, transaction records, device details, IP address, browser information, and cookie-based website activity. Payment details are processed securely by payment service providers and are not stored by us.

3. How Information Is Used

Your information is used to process orders, arrange delivery, provide customer support, manage return, refund, or exchange requests, improve website performance, protect against misuse, and send optional marketing messages only where consent has been given. Our website supports customers looking for our story about us welcome to win win global market sdn bhd, your trusted wholesale partner for books and stationery.

4. Data Protection

We apply reasonable security and administrative measures to protect customer data from unauthorised access, loss, misuse, or disclosure. No online transmission or electronic storage method can be guaranteed to be fully secure, but we work to keep information protected.

5. Information Sharing

We do not sell personal information. Information may be shared only with parties needed to operate the website or complete an order, such as payment processors, courier services, hosting providers, analytics tools, or authorities where required by law.

6. Cookies

Cookies and similar technologies may be used to support cart functions, remember preferences, measure site performance, and improve browsing. You may manage cookies in your browser settings, although some features may not work correctly if they are disabled.

7. Customer Rights

You may contact us to ask about your personal information, request correction, or withdraw optional marketing consent. Certain records may still need to be kept for order, tax, legal, or security reasons.

8. Contact

For privacy questions, please contact us at winwin-market053@outlook.com.